态度
attitude
品牌兴趣
brand interest
品牌忠诚
brand loyalty
企业市场
business markets
影响中心
centers of influence
有意劝服路径
central route to persuation
认知
cognition
消费行为
consumer behavior
消费者决策过程
consumer decision making process
消费者市场
consumer markets
文化
culture
现有顾客
current customers
详尽可能性模型
Elaboration Likelihood Model
环境因素
environment
选择评估
evaluation of alternatives
评估标准
evaluative criteria
参考组
evoked set
交换
exchange
政府市场
government markets
习惯
habit
需要层次
hierachy of needs
工业市场
industrial markets
信息性动机
informational motives
人际影响
interpersonal influences
认知
learning
市场
market
卖主
marketers
营销
marketing
大脑档案
mental files
动机
motivation
需要
needs
被动生成动机
negatively originated motives
非人员影响
nonpersonal influences
舆论领袖
opinion leader
集团买主
organizational buyers
感知
perception
感知过滤
perceptual screens
无意劝服路径
periphial route to persuasion
个人过程
personal processes
劝服
persuasion
生理过滤
physiological screens
主动生成动机
positively originated motives
购后失调学说
postpurchase dissonance
购后评估
postpurchase evaluation
潜在顾客
prospective customers
心理过滤
psychological screens
参照人群
reference groups
经销商市场
reseller markets
选择性感知
selective perception
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