Basic english for hotel service称谓:1、 直接称谓:Mr.XXX, Mrs.XXX, Ms.XXX, Miss.XXX, Sir, Madam, Gentlemen, Lady, young gentleman.2、 间接称谓:the lady with you, the gentleman with you, that lady, that gentleman.问好:1、 Good morning, sir/madam早上好!先生/夫人。2、 Good afternoon, sir/madam下午好!先生/夫人。3、 Good evening, sir/madam晚上好!先生/夫人。4、 How are you today, sir? 回答:Thank you. And you?先生,今天一切都好吗? 很好,谢谢。你呢? 欢迎:1、 Welcome to the Guangdong Foreign Businessmen Club/Hotel.欢迎光临外商活动中心。2、 Welcome to our restaurant.欢迎光临我们酒店。3、 We’re glad to see you again.我们很高兴能再见到您。询问/征询:1、 May I have your name, please?请问您叫什么名字?2、 Your initials, please?请问您的名字首写字母?3、 May I have your first name?请告诉我您的名字。4、 May I take your order now?我现在为您下单好吗?5、 May I have your room number?请您告诉我您的房间号,好吗?6、 May I have your signature, sir?……here please.先生,请您把名字签这儿,好吗?7、 &nb[1] [2] [3] [4] [5] [6] [7] [8] [9] [10] ... 下一页 >>